Notes on ordering (3 KB)

Orders:
Our general terms and conditions shown in this catalogue shall apply. To avoid any misunderstandings please also enter the article description and the associated article code when you place an order. You will receive an order confirmation immediately.

Prices:
All prices are listed in our current price list. If you discover extraordinary differences to our competitors, please call us. We will always try to offer prices in line with market conditions, fastest possible delivery times and top quality service. If you wish to order large numbers please contact our Sales Manager and agree a discount dependent on the numbers you purchase!

Minimum orders:
Unfortunately, for orders amounting to less than 50.00 EUR net value of the goods, we must add a handling charge of 5.00 EUR. We hope you understand.

Dispatch:
Goods are only dispatched on a cash-on-delivery basis. Other methods of payment must be agreed with sales management. If you pay by direct debit, we will grant you a discount of 5%. The customer shall bear the risk of dispatch.

Returned goods:
Returned goods which have not had the postage paid will not be accepted. Postage must be paid.

Repairs:
We always dispatch repaired and replacement parts on a cash-on-delivery basis. In the case of customers who pay by direct debit, the amount will be debited via their customer account, but no discount shall be granted. In the case of entitled guarantee and warranty claims, you will receive a credit note. The guarantee shall expire in the case of misuse, non-compliance with the operating instructions (incorrect operation), use of the device for purposes for which it was not intended or in the case of modifications to the product. Simply opening the device may cause the guarantee to become void.

General Terms of Business:

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